PRIVACY POLICY

This Privacy Policy explains when and why we collect Personal Information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

SECTION 1 - COLLECTING PERSONAL INFORMATION

When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you place an order, contact us about products, or if you sign up to receive our newsletters.

What type of information is collected from you?

The Personal Information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, but it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions.

In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information

•  Purpose of collection: to load the website accurately for you, and to perform analytics on website usage to optimize our website.
•  Source of collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.
•  Disclosure for a business purpose: shared with our processor Shopify.
•  Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the website.

• Order information

•  Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
•  Source of collection: collected from you.
•  Disclosure for a business purpose: shared with our processor Shopify, Payment gateways, or potential Shipping & Fulfillment apps.
•  Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

• Customer support information

•  Purpose of collection: to provide customer support.
•  Source of collection: collected from you
•  Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, phone number and any other information a customer or user might share with us during communication.

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

•  Identity Data includes first name, last name, date of birth and gender.
•  Contact Data includes billing address, delivery address, email address and telephone numbers.
•  Financial Data includes bank account and payment card details.
•  Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
•  Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
•  Usage Data includes information about how you use our website, products and services.
•  Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties, content you provide on interactive features (e.g. social media pages, reviews, etc.) and your communication preferences.

SECTION 2 - USE OF DATA

If and as permitted by applicable law, we use the information we collect and/or receive for our operational and commercial purposes, which may include:

• Product, Service, and Contract Fulfillment (including to manage, perform, and administer our contracts)
• Customer Support (including to manage and administer our relationships with our customers and potential customers, and to maintain and improve the experiences of our customers and potential customers)
• Quality Assurance and Supply Chain Management (including to assist in buying decisions)
• Website Performance and Administration (including to measure and analyze the number of visitors to different sections and pages of our website, to determine how best to enhance the usability and performance of our website, and to detect and prevent fraud)
• Marketing and Advertising (to send marketing information about our products and services to consumers, and to engage in advertising)
• Other Communications with Customers
• Internal Financial, Employment, and Administrative Purposes
• Compliance with Legal/Regulatory Obligations

SECTION 3 - LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

SECTION 4 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How to opt out / withdraw?

We want to make sure that you are comfortable with the way we are collecting, processing, and using your Personal Information, so we want to make sure we give you clarity of the various ways you can control how this information is used. Please note, however, that by opting out of any of these methods, you may be limited in your ability to access certain services, rewards, gifts and offers based on your exclusion.

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about exclusive offers, and our exciting products, then you can select your choices by ticking the relevant boxes situated within the email marketing preferences section in your online account.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@bizarrebazaar.eu. Alternatively, you can click the ‘unsubscribe’ link in the footer of any of our marketing emails.

SECTION 5 - MINORS

Our website is not intended for children, and we do not sell products for purchase by children. We might sell children's products for purchase by adults. By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We do not intentionally collect Personal Information from minors. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address hello@bizarrebazaar.eu to request deletion.

SECTION 6 - THIRD-PARTY SERVICES

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. We may pass your information to our third-party service providers, agents subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to process payments, or to dispatch orders on our behalf).

These third-party providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use one or more third-party payment processing providers in connection with our products and services. If you provide your financial account number (such as credit card number or debit card number) in connection with your payment for our products and/or services, please be aware that: (i) you are providing such financial account number to the applicable third-party payment processing provider, or Shopify, Shop Pay, Amazon, Afterpay, Stripe or PayPal (if and as elected by you); (ii) We don’t access, store, or otherwise process such financial account number; and (iii) the processing of such financial account number and any and all other data required or otherwise collected by such third-party payment processing provider (such as name, email address, phone number, postal address, commercial information, etc.) is subject to the applicable terms, conditions, and policies of such third-party payment processing provider (each of which may be modified from time to time by such third-party payment processing provider).

All third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 7 - BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the website, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

SECTION 8 - RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, reporting requirements, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, or until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

SECTION 9 - AUTOMATIC DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

SECTION 10 - YOUR RIGHTS

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

Below are the following data protection rights, as set forth in GDPR:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

SECTION 11 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Data security is important to us, but please keep in mind that no method of electronic storage or transmission (including over the Internet) is 100% secure. While we strive to use reasonable and appropriate means to protect information, we cannot guarantee its absolute security. We do and will take reasonable and appropriate steps designed to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction, in jurisdictions where the data protection laws may differ than those from your jurisdiction. However, we will not transfer your Personal Data to an organization or a country unless there are adequate controls in place, including with respect to the security of your Personal Data.

SECTION 12 – INTERNATIONAL TRANSFERS OF YOUR DATA

Some of our external third parties may be based outside the European Economic Area (EEA) so the processing of your personal data may involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

SECTION 13 - COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, cookies store your recently viewed items. This helps us to improve our website and deliver a better & more personalized service. Cookies can be persistent or session cookies.

Like many other websites, our website uses cookies too. When you use and access our website, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the website, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

We use the following cookies to optimize your experience on our Site and to provide our services:

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

  

REPORTING AND ANALYTICS

  
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

SECTION 14 - DISCLOSURE OF DATA

Under certain circumstances, we may be required to disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We will disclose your information in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with our website
• To protect the personal safety of users of our website or the public
• To protect against legal liability

SECTION 15 - CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@bizarrebazaar.eu.

Last updated: 1.1.2024