When Doubt Strikes, Our FAQ Corner Illuminates Your Path!


Placing an order is a breeze! Just pick out the products you love, add them to your cart, head to Checkout, provide the required information, and choose your preferred payment method. From there, consider your work done.

Once your order is finalized, you'll receive a confirmation email with all the relevant order details. And don't worry, we'll let you know when your order is on its way.

Nope, having an account isn’t necessary to place an order on our website. We value your time and don't want to slow you down with unnecessary login procedures.

We understand that mistakes happen. If you need to make changes or cancel your order, please reach out to our Customer Services team immediately at hello@bizarrebazaar.eu. We'll make every effort to assist you. Please keep in mind that we process orders as quickly as possible, and if some time has passed, we might be unable to make modifications to your order. Worst-case scenario; you can always return the order to us within 21 days following our Returns Policy.

First, check your spam folder; sometimes emails play hide and seek there.

If it's still missing, there might be a minor error in your email address. No intergalactic conspiracy here! To resolve this, simply reach out to us at hello@bizarrebazaar.eu, and we'll swiftly send you another confirmation email.

Your invoice, in PDF format, is usually sent to your email address once the courier confirms the delivery of your package. Please check your email inbox for the invoice. If you cannot locate your invoice there, please don't hesitate to contact our support team at hello@bizarrebazaar.eu. We're here to assist you.


If you're eyeing a product that's temporarily out of stock, please don't hesitate to contact us via email. Be sure to include the product's name and any relevant details such as color or size preferences. Our diligent customer service team will take care of the rest, checking on the item's restocking status of the item and keep you informed.


To provide you with a seamless shopping experience, we offer several payment methods. You can conveniently pay for your order using all major credit and debit cards like Visa, MasterCard, American Express etc. Additionally, we accept payments through PayPal, a trusted and secure platform.


When it comes to shipping within the European Union (EU), we've made it simple. For orders totaling 59,99 € or more, shipping is FREE.

For orders under this amount, there's a modest FLAT-RATE shipping fee of 5,99 €.

Certainly! Free shipping is provided for all European Union (EU) orders exceeding 59,99 €.

No. At the moment, we solely ship to EU nations.

If you're located outside the EU, feel free to reach out to us, and we'll try to provide you with a personalized international shipping quote tailored to your location. Please note that the Free Shipping and Flat-Rate Shipping policies are not applicable to international orders.

Our handling of shipping packaging is centered on balance. We use an appropriate amount of packing materials to ensure the safe arrival of your items, all while being mindful of minimizing waste. Whenever feasible, we consolidate all your ordered products into a single package for efficiency.

If you intend to have your order shipped internationally or outside the EU, please get in touch with us in advance. Our standard shipping does not cover international destinations.

If we proceed with international shipping, please note that any customs fees or duties imposed on your order upon arrival in your country are beyond our control. When you purchase our products, you acknowledge that one or more packages might be subject to customs fees and additional duties upon reaching your country.

If you need to make changes to your order, please reach out to our Customer Services team immediately at hello@bizarrebazaar.eu. We'll make every effort to assist you. We understand that circumstances can change, but unfortunately, once your order is placed and the package has been sent from our warehouse, we are unable to modify the delivery address.

To ensure your order reaches you without any issues, please double-check that the delivery address and postcode are accurate when entering your shipping information.

Please note that our working days, along with our courier’s, are Monday through Friday. When Monday arrives, our dedicated team will swing into action, ensuring your order is swiftly prepared and dispatched.


Your package should arrive at your doorstep in approximately 2–7 working days.

To find out more about you order status, kindly reach out to our helpful customer service team at hello@bizarrebazaar.eu and we'll swiftly let you know about your order status.

We strive to ensure your parcel arrives within 2-7 working days. If, by any slim chance, there's a delay beyond this timeframe, we generally get in touch to keep you updated. If your order is still missing or you haven't heard from us within 14 days, kindly send an email to hello@bizarrebazaar.eu, and remember to include your order reference number.


Absolutely, you can! If you don't absolutely love your purchase, we'll be more than happy to take it all back. We offer a 21-day money-back guarantee, so you’ll have 21 days from the delivery date to return the item. To facilitate a smooth & successful return, please ensure that the products remain in their original, unused condition, as well as in their original packaging, making them suitable for resale. Panic over! For detailed instructions and comprehensive information on our returns process, please read our Returns Policy page, or get in touch with us at hello@bizarrebazaar.eu.

We have a 21-day "No-Joke" returns policy, which means you have 21 days from the receipt of your item to request a return.

We're pleased to inform you that we fully cover the expenses related to your purchase, and this includes covering our shipping fees. However, please be aware that we are unable to refund any shipping costs associated with the return of products.

We sincerely regret that your item arrived in a damaged condition. Our packaging procedures are designed to minimize the risk of damage during transit, but, regrettably, accidents can occur. If you've received a damaged item, please photograph the damage and send it to us at hello@bizarrebazaar.eu. We will be more than willing to assist you in resolving the matter.

Depending on the extent of damage or the nature of the product, we may request you to return the item. In such cases, we will refund the extra postage costs on your part.

You can expect the refund to be processed within 21 days after we receive the returned product.

This refund will be processed through a bank transfer to your designated bank account. If you used PayPal or any other payment method for your purchase, the refunded amount will be credited using that same payment method.


When you're prepared to complete your order, simply enter your coupon code on the basket page during the checkout process. As soon as you've done this, you'll see the discount applied, and your Grand Total will be modified accordingly.

If you're shopping on a mobile device, you'll enter the discount code on the same screen / step where you input your payment method.

Unfortunately, only one discount code can be applied per order.


Looking to subscribe to our newsletter and snag a discount code? Excellent choice! It won't cost you a thing, and our newsletter is filled with great content too. Here's how to do it:

  • Simply use the newsletter popup available on our site.
  • Fill out the sign-up form located at the bottom of the home page.
  • Opt for newsletter subscription during the checkout process.

If you've subscribed to our mailing list, you'll occasionally receive our newsletter. Should you change your mind and wish to stop receiving it, you can easily find the "Unsubscribe" option at the bottom of our newsletters. The choice is yours.

To maintain our fast order processing and delivery times, we don't offer gift-wrapping services at the moment.

We never include invoices or price tags in your order, so your information remains confidential.

Bizarre Bazaar is presently an online-only shop, so we don't have physical stores in your vicinity.

Our base of operations is in Slovenia, Europe. This central location allows as excellent conditions for fast delivery within the EU.